Yeah I'm suprised he had such a long fuse, I started to get annoyed just listening to it. It was fairly obvious that they meant 0.002 cents since as the lady even pointed out $0.002 isn't a very logical or easy to work with number, if it was infact $0.002 they would have just listed it as 0.2 cents instead
I wonder how many people they managed to scam with that conversion BS. It's amazing how he put into, at least to me, such a clear context, and they still couldn't understand. "A dollar is different than a cent, half a dollar is different than half a cent, but I don't see how 0.002 of a dollar is different than 0.002 of a cent...."
I guess they just assume that anything to the right of the decimal constitutes a cent and anything to the left constitutes a dollar