I just got back from PC world after going with my family to get a new Dell laptop for my sister, the one off that annoying advert in pink. The staff are unbelievable, for some reason the laptop was logged off so we got one of the staff to enter the password so my sister could have a go with it, but it was very slow to log on. So the 'tech guy' told us this "I am sorry about this there must be a problem with the Power Supply that we have which is causing it to slow down".. a few minutes later it finally logged in, then he asked us if we have MS Office, we said "Yeh, 2003" he then went on to moan at us how 2003 would not work with Vista because Microsoft blocked it and we would need Office 2007.Obviously we are all stood there like 'what the heck' so my dad buts in and starts telling him he has no idea what he's on about and to leave us alone, then the tech guy starts trying to claim he is a professional IT Consultant and that he strongly advised us to listen to him.
Anyway a few minutes later he arrives back with a boxed laptop and we head to the tech guys till, he then tries to print the receipt and there is no paper in the printer. He couldn't even replace the paper, he had no idea. These are supposed to be tech guys. So after we watched him for 10minutes trying to put new paper in a frigging printer he has the cheek to tell us we will need to buy 24hour support with the Tech Guys because there 'professionalism' would help us resolve the issues we might have.
I have never met such incompetent and rude staff in my life
Anyway a few minutes later he arrives back with a boxed laptop and we head to the tech guys till, he then tries to print the receipt and there is no paper in the printer. He couldn't even replace the paper, he had no idea. These are supposed to be tech guys. So after we watched him for 10minutes trying to put new paper in a frigging printer he has the cheek to tell us we will need to buy 24hour support with the Tech Guys because there 'professionalism' would help us resolve the issues we might have.
I have never met such incompetent and rude staff in my life