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Old 01-10-2005, 11:44 PM   #1 (permalink)
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Default Disk Driver Problem

My disk drives in my new computer dont work anymore. They come out but they dont read the disk and they dont show up in My Computer. Ive went through the troubleshoot menu and it didnt help. My computer is only 2 months old too. Heres wat the device manager says about the cd player- "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)". Heres wat the DVD/CD burner says- "Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)". They also show up in BIOS but not in XP. Does anyone know wat to do Please help me.
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Old 01-11-2005, 12:14 PM   #2 (permalink)
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This is almost certainly a problem with the registry. Did you uninstall any CD writing software just before this problem occurred?
If not, did you install/uninstall any other software just beforehand?
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Old 01-11-2005, 03:04 PM   #3 (permalink)
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I uninstalled some software but not cd writing. What do I do to fix this problem???
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Old 01-11-2005, 07:02 PM   #4 (permalink)
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Actually now that I think about it I downloaded some cd writing software from limewire then i uninstalled them cause they werent any better than the one preinstalled on my computer. The one that came preinstalled is still on here though.
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Old 01-12-2005, 07:10 PM   #5 (permalink)
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anyone
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Old 01-12-2005, 07:27 PM   #6 (permalink)
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By you uninstalling the software, it may have somehow corrupted your registry. Try using system restore to get back to a date before this problem occured.
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Old 01-13-2005, 03:18 PM   #7 (permalink)
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I've attached an article from microsofts website which describes a possible fix for this problem.
It involves changing the registry so I really recommend you back up the relevant branch or even entire registry first. Just in case the alterations make the problem worse!

Let us know if it helped
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Old 01-13-2005, 05:04 PM   #8 (permalink)
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How do I back it up?
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Old 01-13-2005, 06:39 PM   #9 (permalink)
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Open regedit and find the entry in the registry that the article refers to.
You should have the bit that needs editing in the right hand pane and the open folder in the left. (like windows explorer).
Highlight the open folder, then click on the 'Registry' menu on the tool bar & select 'export registry file'
Follow the instructions.

This will back up the bit that you are altering but not the entire registry itself.
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