XP keeps automatically logging me out

[Junglist_select]

Right, am running Windows XP Home Edition, can load up to the log in screen where I choose my log in name. Type in password, my desktop flashes up for a second at the most then I get the logging off screen and it returns me to the log in screen again. This is the same for all users. Tried to enter in safe mode and the same happens. Have been told this could be the Sasser virus, but not sure?? Really need to get this sorted without having to reformat the hard drive as I have files I cannot afford to lose. Also, I have very little computer knowledge so try to make it easy for me to understand please! Cheers

 

[intercodes]

Junglist_select,

Yea,virus . Okay..there is only one possible way to cure this ,i believe.
Remove your hard disk , connect it as slave to someother system and run a full virii scan/adware scan/spyware scan. Your system should be clean by now, reconnect the disc back to your system. It should work fine.

 

[southernlady]

intercodes, that will work but with little computer knowledge, I hope his friend has the knowledge to do it for him.

As far as it being the Sasser virus, yes, that is the most likely possibility. Here is the link to Norton's knowledge base to get rid of it. It's very technical and I suspect you, Junglist_select, will need help to get rid of it. http://securityresponse.symantec.com/avcenter/venc/data/w32.sasser.gen.html Liz

 

[intercodes]

southernlady,

The fact is that

Type in password, my desktop flashes up for a second at the most then I get the logging off screen and it returns me to the log in screen again. This is the same for all users. Tried to enter in safe mode and the same happens.

He cant access safe mode, or normal mode. There is no way he can do a virus repair without logging in. So I suggested the above one...

 

[southernlady]

I understand that...I was just passing along the link in case he did want to try it. Liz

 

[intercodes]

southernlady,

Okie dookie..

Junglist_select,

And if you have doubts about connecting your HDD as slave, try this link[scroll a bit down in that thread]
http://www.techist.com/showthread.php?threadid=33049&highlight=nacho