hi NY7
Welcome to Techforums
lets start out with some precleaning
Click here and download Adaware SE
update it Follow these directions to configure AdAware SE and update it but do
not run a scan yet:
AdAware Tutorial
Download Spybot 1.3 from this site
Spybot 1.3. Install the program, update the definitions file. Do not run it yet
Click here Microsoft Windows AntiSpyware (Beta)
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now run them all and reboot between each one cleaning all they find
if your problem still persists
create a folder for HijackThis in the root folder of your hard drive so it can make proper backups
example
C:/HJT/
C:/hijackthis/
next
Click here to download Hijack This. 1.99.1
Save it to the folder you have just created
Close all open windows and open HIJACK THIS. Click
“Scan” . When the scan is finished (it only takes a second), the scan button will change to
“Save Log”. Click on
“Save Log” and save it to NotePad. Copy the entire log and paste it here.
DO NOT FIX ANYTHING YET , most items that appear in the log are harmless or even needed. Wait for someone to analyze the scan and advise.
If you have anything disabled by MSConfig or any other startup manager, please re-enable it before scanning to post
we can see a little better whats going on with your computer
Lobos
