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Old 11-26-2016, 08:52 PM   #1 (permalink)
Newb Techie
Join Date: Nov 2016
Location: Dallas
Posts: 1
Default Please help

So I have recently discovered that I my computer has a virus called counterflix. It brings up countless of ads and redirects me to other pages. I have no clue how to get rid of it. I've watched tutorials on how to, but the typical uninstall is not working. Please help?

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Old 11-27-2016, 02:14 AM   #2 (permalink)
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Location: South Dakota
Posts: 24,542
Default Re: Please help

Firstly, run a scan with Malwarebytes Antimalware (the Free version is fine, you don't need to activate the Pro trial). Scan with it, delete whatever it finds, reboot and post the log here. Download it from here:

Secondly, run a scan with AdwCleaner. Same as above, scan with it, delete what it finds, post the log file here. Download from here:
AdwCleaner Download

Thirdly, run a scan with HiJackThis. Run it as Admin, pick the "scan and generate log" option, and then post the logfile here. Do NOT remove ANYTHING unless told to do so, as removing the wrong entry can damage your system. Download it from here:
HiJackThis |
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