Maybe you guys can help me with this new problem. I've reinstalled the OS via CD, I've installed SP2 via CD, I've installed spyware removal tools, via CD, now I try and install Norton, and it won't get passed the norton install screen. I've been able to use the norton disk on other PC's just fine, but not on this notebook. I've used an external CD Rom, and it's installed fine. But it won't work from the CD Rom on the notebook. Any ideas? I just don't understand? It'll install other things by the CD Rom, but not Norton, i'm baffled!!!