rstones12 said:
blackninja
This is going to take a few fixes, let's start with this first.
We are going to need to remove a few things, but first I would like you do to the following: The reason I am asking for these first initial steps is that it can clear up some items in the first part of the fix if needed.
I have outlined some preliminary steps that we need to address. You may want to print out these intructions for reference. This process will take a few steps so please be patient and follow the provided directions.
[1.]
First Download CWShredder
And save it to your desktop.
Close all open browser windows and any other open windows.
Install CWShredder, then:
Open CWS and click Check for Updates
Then click "FIX"
[2.]
Please run at least one of these online scans, allow it to delete anything it finds:
You may have to select the auto-fix option prior to scanning, it should be a selection box on the screen. If you are a dial-up user just do one, this can take some time.
If you are a broadband user, I would suggest at least 2 of the 3. One extra scan is most often times enough.
Please make a note of anything that wasn't or couldn't be fixed.
Reboot your machine when finished.
[3.]
You may have run these programs already, make sure they are up to date and run per provided instructions.
Current Versions are:
Spybot S&D Ver: 1.3 Download Here
Ad-Aware SE Build 1.05 Download Here
Download and install both Spybot S&D and Ad-Aware SE.
Instructions:
Spybot S&D:
Go to your Start Menu >> Programs >> Spybot S&D >> then choose Spybot S&D.
*Close ALL windows except Spybot S&D
*Click the button to "Search for Updates" and download and install the Updates.
*Close Spybot then launch it again
*Click the button "Check for Problems"
*When Spybot is done scanning, it will be showing "RED" (RED) entries, "BLACK" entries and "GREEN" (GREEN) entries in the window
*Put a check mark beside the RED (RED) entries ONLY.
*Choose "Fix Selected Problems" and allow Spybot to fix the RED (RED) entries.
Ad-Aware SE FULL SCAN:
Go to your Start Menu >> Programs >> Lavasoft Ad-Aware SE >> then choose Ad-Aware SE Personal.
When the main window opens look in the bottom right corner and click on Check For Updates Now then click Connect and download the latest reference files.
From main window:
*Click Start then under Select a scan Mode check Perform Full System Scan.
*Next deselect Search for negligible risk entries.
*To scan just click the Next button.
When the scan has finished mark everything for removal and get rid of it.
(Right-click the window and choose select all from the drop down menu and click Next)
The program will ask if you want to fix/delete selected items, choose yes/fix.
[4.]
Enable show hidden files and folders:
* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.
[5.]
Update your current Virus Scan Definitions:
[6.]
Reboot into Safe Mode and Scan with Spybot S&D and Ad-Aware SE
Empty Your Recycle Bin.
[7.]
Reboot normally and post a new HJT log by using Post Reply:
Thanks,
rstones12
You said you don't understand step [5], [6] and [7]?
[5] - Open the program you are currently using this includes all of them (but not at once), there are alot of programs above which you should use them all one after another, once the program is open look for "Search for Updates", this will most likely be on the Menu bar where ever it is located on the program, then - click on the update button, search and download the updates.
[6] - Booting up in safemode, this allows you to edit and configure alot more programs without having, This is in use and it doesn't run all the programs, services, depending on your motherboard will depend what key you press to access safemode, but the two common keys are "F8" & "F5"(For me). You need repeatably press either one of these keys when booting up, after you have accessed safemode you will need to re-scan your PC with all the programs listed above.
[7] - Let your computer bootup normally, don't press anything as you would do normally. - Run HiJ log and re-post the log
Edit: After reading it again I noticed you have fixed it, anyways just for future references
Hope it helped.
