hi not trying to be rude....just asking if you have dealt with this problem before..Ofcourse I appreciate your help..will follow your instructions and get back to you asap.
Fair enough - it's hard to interpret text sometimes, so I assumed it was being directed in a negative fashion. Sorry about that, my fault.
Link is broken - at least for me.Hmm read this link and look near the bottom.
What is chkupd? | Windows Secrets Lounge
Check add and remove programs in control panel and see if may come up.
If not view this here:
https://www.youtube.com/watch?v=ibhL1tUQUuI
If you need 1on1 help I'll assist you privately if necesary.
Don't need CCleaner to do this - can check on it right through Task Scheduler, which I told OP to check.