Cant remove virus/malware files

Status
Not open for further replies.

levans

Beta member
Messages
1
Hey! somehow I got the windows tools malware installed on my computer (wtools, PIB.exe, Wsup.exe ... ect)

For some reason my computer will NOT boot in safe mode! This sucks because I cannot delete the files needed to remove this program. They are in the folder %program files%/common files/wintools/


-I have tried to disable these processes. Access denied.
-I have tried to remove the files. Access denied.
-I have loaded windows repair from the CD and tried to access the directory. Access denied. Using Administator account too!
-I have tried using knoppix. Access denied to these freakin files.

What can I do to remove these files without booting into safe mode?

Thanks a mil
 
Please run HijackThis and put your log file in the HJ forum. Don't fix anything unless you know for sure what you're fixing. There may be something there that is not allowing you to get rid of the wtools files.

Dave :D
 
Wow, I can't believe you did all that and still haven't run a virus scan.
House Call

Also give this online scanner a shot, it'll most likely get rid of any malware or trojans you've got.
 
Status
Not open for further replies.
Back
Top Bottom