Teh Solution
Baseband Member
- Messages
- 81
- Location
- Colorado, USA
Hi Everyone,
A family friend of ours gave me her computer to fix, she says it has a virus. It was going slow and popping up ads for various web sites, pretty much the basic virus stuff here. Its a pretty decent HP Desktop running Vista. About 8 months ago I installed AVG on it for her, it was the older version of AVG 8.x, and I had set it to do nightly scans.
First thing I did on the PC was open AVG to see what the last scan looked like. There was 136 threats found, all tracking cookies. I clicked to remove them and got a meassage saying the virus vault is full do I want to delete the file, I clicked yes.
I opened the virus vault, it was full of tracking cookies (several hundred), and had a handful of trojans here and there. I emptied it, deleted all.
Then I started a full computer scan, it found 1 Trojan Downloader (I forget the name of it at the moment), and about 100 more tracking cookies. The scheduled scan didn't find these. Removed these, scanned again and it came back clean.
I'm pretty certain I can get the computer virus free, but My question is how can I configure AVG to keep the PC clean over the long term. Did the virus vault being full cause AVG to stop removing viruses? Why did the full scan find a trojan that the scheduled scan missed. In the virus vault setting I saw it was set to use 10% of the hard drive space, HD is 500 GB, and to delete items older than 30 days, but I saw Items in the vault from several months ago. Also what the heck web sites does this girl visit to get all this stuff .
Thanks
A family friend of ours gave me her computer to fix, she says it has a virus. It was going slow and popping up ads for various web sites, pretty much the basic virus stuff here. Its a pretty decent HP Desktop running Vista. About 8 months ago I installed AVG on it for her, it was the older version of AVG 8.x, and I had set it to do nightly scans.
First thing I did on the PC was open AVG to see what the last scan looked like. There was 136 threats found, all tracking cookies. I clicked to remove them and got a meassage saying the virus vault is full do I want to delete the file, I clicked yes.
I opened the virus vault, it was full of tracking cookies (several hundred), and had a handful of trojans here and there. I emptied it, deleted all.
Then I started a full computer scan, it found 1 Trojan Downloader (I forget the name of it at the moment), and about 100 more tracking cookies. The scheduled scan didn't find these. Removed these, scanned again and it came back clean.
I'm pretty certain I can get the computer virus free, but My question is how can I configure AVG to keep the PC clean over the long term. Did the virus vault being full cause AVG to stop removing viruses? Why did the full scan find a trojan that the scheduled scan missed. In the virus vault setting I saw it was set to use 10% of the hard drive space, HD is 500 GB, and to delete items older than 30 days, but I saw Items in the vault from several months ago. Also what the heck web sites does this girl visit to get all this stuff .
Thanks