Yahoo help

[cowboy]

Somehow my yahoo account got compromised,
Think it may have happened on messenger.

Anyhow my password has changed and I can't get a new one
by the yahoo system help because it wants my birthdate info..

Well I must have fat fingered it when I put it in, because it won't accept
my Bdate, (the correct one.)

Called yahoo help, and guess what they want the same info or they won't do a thing,
won't even let me talk to a supervisor.

So they say I can keep calling back and guessing until I get the right dates.
This seems ridiculous,

Anyone know of another Yahoo phone # to call, or some other work around...

 

[sunsider]

If you can't answer a security question that YOU setup, of course they won't help you. We do the same thing here. If a person calls in and gives out account info to pull it up, but can't answer their own security question, no agent will ever say ok, since you cannot verify you own the account, we will go ahead and just reset that for you .. Not even a supervisor will reset it for you no matter how much you insist (complain) that the account is yours. If it was/is, you should know the answer to your question.
Your solution is easy though. Either start typing in dates from jan1 to dec 31 for whichever year it should be, or create a new account.
Have fun.