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Old 04-03-2014, 04:24 PM   #1 (permalink)
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Cool Two factor authentication services for personal accounts?

Hi Tech Forums, I am a student at the University of Texas working on a project studying the market for two factor authentication services.

It seems like two factor authentication could solve many current security problems, however people don't use it because it is cumbersome. I made a survey to find out more about who uses two factor authentication services and why or why not.

If you can help me out with the survey, I would be very appreciative.

Here is the link: https://utexas.qualtrics.com/SE/?SID=SV_71HkkeMVp7iCLf7

Thanks again!
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Old 04-03-2014, 05:42 PM   #2 (permalink)
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Default Re: Two factor authentication services for personal accounts?

In my opinion some instances of MFA can be annoying and a security issue. Interesting project that is though. I'm on mobile atm so haven't clicked the link. What exactly do you have to do in the project? Are you an IT security major? B.S. Or Masters?
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Old 04-03-2014, 06:56 PM   #3 (permalink)
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Cool Re: Two factor authentication services for personal accounts?

Thanks for taking the time to follow up. I am actually a PhD student and this is a side project, very separate from my thesis work.

With this survey I am trying to understand what people like and dislike about a specific security solution, multifactor authentication services. I hope this doesn't spill the beans too much, but I can let you know that my operating hypothesis is that more people would use better security practices if they were easy to implement and required little to no action on the part of the end user.

This may seem obvious, but changing people's behaviour can be challenging. Hopefully, this study will provide us with some ideas about how to start that process.
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Old 04-04-2014, 02:20 PM   #4 (permalink)
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Default Re: Two factor authentication services for personal accounts?

It's exactly that. People prefer instant gratification. Having MFA is an annoyance. Take blizzard for example. They implemented the authenticators to make things more secure. But the fact you have to physically use it and type a code in has steered most away from it. It's nice having an added layer of security though. For instance google with it's gmail. The text verifications are a nice addition. It has saved my email from those spam bots in china a few times already. I think MFA is good when implemented right. Don't make me use authenticators, text verifications when the request is coming from a known ip.
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