Follow these instructions carefully.
Everyone should have all 6 of these programs on their machines for spyware issues and should be scanned as often as possible, 1 program at a time. They are all free, except for Ewido, which is free for 30 days. Before you run these programs, make sure you check for updates and download the updates, then close the program and re-open it. Doing this will load the new spyware definitions.
Ad Aware SE Personal
Ad-Aware VX2 Cleaner Plug-In 2.0
Spybot Search & Destroy
Microsoft Windows AntiSpyware
HiJackthis!
Ewido Free for 30 days
The programs below this line, do not download unless asked too. These programs are optional and don't really need to be installed on your system unless you have stubborn spyware that require these programs.
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About Buster
Kill Box
L2m Fix
CW Shredder
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Follow these steps
Delete the prefetch folder C:\WINDOWS\Prefetch, this folder will come back on next reboot.
Delete all cookies and temporary internet files in the control panel.
Go to Start, run, type msconfig, go to startup, disable everything except your antivirus, click apply, donÂ’t reboot yet.
Download Msconfig Cleanup below
Msconfig Cleanup
Run Msconfig Cleanup after you unchecked the items you were told to uncheck and recheck, click "Select All", then click "Clean up Selected", then click "Quit".
Now run each spyware program 1 by 1. Running all 6 at the same time will slow most systems down.
When each program has finished scanning, remove everything.
For Microsoft Antispy, after it has finished scanning, some items will/might be on ignore, you will need to select remove unless the program is valid such as VNC Viewer, etc.
Go to search, type in Winstall, if you see it, delete it. It will be on the root of the C: drive.
Now go to the recycle bin and delete everything that is in it.
When finished with the scans, reboot, and go into Safe Mode and run these scans again, remove everything they find, and then reboot back into Windows in normal mode.
Then run HiJackthis!
Save the log, copy and paste the log on
www.techist.com
Do not attach the log, copy and paste always. This will make things go much faster.
When you have posted your second, third, etc. log and everything has been cleared, re-scan your system, check everything, then on the bottom right hand corner, click "Add Checked to Ignore List", click "Yes", and thatÂ’s it. The next time you have a problem and you see an entry, this will be a lot faster to troubleshoot.
Now download this
CCleaner Free
Run it, make sure all boxes are checked, click "OK" when a prompt as you a question, then click "Run Cleaner"
Next go to Issues, click "Scan for issues" , then click "Fix Selected Issues...." click "No" , then click "Fix all selected issues", click "OK", click "Close", then close the programs and thatÂ’s it.