KJS77 said:
Once, when I tried to get on the internet, it wouldn't work. It would say that it was loading, but it would never finish. AIM wouldn't work either. When I called the cable company, they said that my connection was fine, but they would come look at it.
The next morning, the internet worked fine.
This has been happening on and off for the past couple of weeks. What is wrong?
First, try doing the normal browser maintenance, clear cache, cookies, default browser settings, no proxy etc. Check for spyware as well. If that doesn't clear up the issue then you may want to do a little probative investigating on your isp's connection.
Try running a tracert to a webiste through the command prompt. IE, tracert
www.msn.com
Keep note of the first 5 to 6 reply addresses, noting the ip address, domain name (your isp)and the ms times. If, on your isp's network, you get higher than 80ms(broadband) on any hop or an "*" then call up your isp and suggest slow browsing/intermittent connection.
Also, try runing a tracert via IP address to the same site, to see if the results vary. Sometimes an isp's resolver cache can get a little "confused" about certain ip addresses.
It sounds mostly like a bad filter/drop on the connector outside your house. If the filter is lower frequency, or possibly corroded/damaged, it can result in the conditions you experience. It could possibly be a lower grade cable from the pole to your house as well.
Did they run signal tests through the lines when they came out to your house? If so, what did they say about the line latency?
