Follow these instructions carefully
Download ALL 8 programs and update if needed.
Ad Aware SE Personal Free
Spybot Search and Destroy Free
Windows Defender 2 Beta
HijackThis Free
Ewido
CCleaner
Cleanup!
Follow these steps
Delete the prefetch folder C:\WINDOWS\Prefetch, this folder will come back on next reboot.
Delete all cookies and temporary internet files in the control panel.
Go to Start, run, type msconfig, go to startup, disable everything except your antivirus, Firewall, click apply, dont reboot yet.
Download Msconfig Cleanup below
Msconfig Cleanup Free
Run Msconfig Cleanup after you unchecked the items you were told to uncheck and recheck, click "Select All", then click "Clean up Selected", then click "Quit". Make sure your antivirus and firewall are not checked.
Now run each spyware program 1 by 1. Running all 3 at the same time will slow most systems down.
When each program has finished scanning, remove everything.
Now go to the recycle bin and delete everything that is in it.
When finished with the scans, reboot, and go into Safe Mode and run these scans again, remove everything they find, and then reboot back into Windows in normal mode. You dont need to run Hijackthis! yet.
Then run HiJackthis!
Save the log, copy and paste the log on
www.techist.com
Do not attach the log, copy and paste always. This will make things go much faster.
Right click on the popup, you can see the web address, ping the address and see if it pingable
