DLL error message in IE8

[oldskool]

My wife's laptop has a report with a list of drivers. There is an error window entitled "Internet Explorer Unhandled Exception". Contained in the report, is the following:

Extended Exception Information
Module:
Version Info: UNICODE; v.1.528; Win:5.1.2600.2 (Service Pack 3); IE:8.0.6001.18702;

BASE:3E1C0000,001B:3E3E5168 IEFRAME.dll
BASE:3D7A0000,001B:3D7B54A7 jscript.dll
BASE:3D7A0000,001B:3D7B53B9 jscript.dll
BASE:3D7A0000,001B:3D7B4B08 jscript.dll
BASE:3D7A0000,001B:3D7B64E3 jscript.dll
BASE:3D7A0000,001B:3D7B64B6 jscript.dll
BASE:3D7A0000,001B:3D7B5D42 jscript.dll
BASE:3DA20000,001B:3DBFA885 mshtml.dll
BASE:3DA20000,001B:3DC6A5C7 mshtml.dll
BASE:3DA20000,001B:3DB2945A mshtml.dll
BASE:3DA20000,001B:3DB8B44F mshtml.dll
BASE:3E1C0000,001B:3E24F033 IEFRAME.dll
BASE:3E1C0000,001B:3E24F1DB IEFRAME.dll
BASE:3E1C0000,001B:3E27CC7B IEFRAME.dll
BASE:3E1C0000,001B:3E251A38 IEFRAME.dll
BASE:3E1C0000,001B:3E2513F4 IEFRAME.dll
BASE:3E1C0000,001B:3E251006 IEFRAME.dll
BASE:3E1C0000,001B:3E2932F7 IEFRAME.dll
BASE:3DFD0000,001B:3E13408D iertutil.dll
BASE:7C800000,001B:7C80B729 kernel32.dll

Any ideas what is going on ? Thanks for any help I can get.

 

[KSoD]

Did you install the latest updates? Did you try using the Repair feature of IE under Internet Options>Advanced>Reset?

 

[oldskool]

Did you install the latest updates? Did you try using the Repair feature of IE under Internet Options>Advanced>Reset?

Not sure if my wife has installed the latest updates, would that be inluded with Automatic Windows Updates ? As for the second question, no I didn't try that yet, thanks, Mak

 

[kimsland]

As for the second question, no I didn't try that yet, thanks, Mak

Here is IE8 Reset tool:

download and run
Then restart Internet Explorer

 

[KSoD]

Question, why download and run the Tool, when i gave the exact location for it? It is already located within IE's options so why get a separate tool to do the same thing?

The same tool will give you the option to fix it yourself and direct you to exactly where i said to go to reset IE.

IE8 freezing up on all search engines

 

[kimsland]

Its because when I have stated the manual way to others in the past
I have received:
Where is the IE Toolbar?
Which Reset in button do I press?
I'm not sure if I did it right?
Where is "Internet Options" (as you didn't say "Tools"
I haven't done that, because I don't think it will work!

To save all these responses I just provide the tool to use, which others seem to take to well
It's like saying: Go to registry and locate and check all your startups from: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
Or just run this tool.... (startup control panel would do)

As the member replied: " I didn't try that yet"
I thought best to just provide the easy fix tool

 

[KSoD]

Yeah and i have gotten the same types of responses hundreds of times. I still take the time to answer them. Some people actually want to learn this stuff for themself and not have it done for them.