Go to start, run, type msconfig. Go to the startup tab, disable all, then reboot. Once rebooted, run Spy-Bot Search and Destroy 1.4 Beta and Ad-Aware SE Personal free from
www.download.com. Run these programs about 5 to 6 times in a row. Remove and delete all entries they find. Go to your add/remove and remove all software that you did not install on your system such as xxxtoolbar, Gator, Bonsii Buddy, Wintools, etc. Some wont let you delete them. But just hold on. If it won't let you, that's ok. Go ahead and reboot. Now go to your C: drive, then program files. Be careful in here. So lets says you have Wintools installed. You look for the folder called Wintools. You try to delete it and it won't let you. So now go to your taskbar, right click it, then click task manager, go to the processes tab, click on image name which puts the processes in alpha. order, scroll to the bottom. There should be two processes running called something like wintools.exe Right click on them and click End process tree. Now quickly go back to the folder and delete it. If it still won't let you, go into the folder, and start deleting each folder and file one by one, the folders or files that don't delete, just go to the next one. After that, go back and rename the files to whatever, it doesn't matter what. The file image should change. Try to delete it now. If that don't work, reboot, and then try to delete it again. Make sure the process is not runnng when you reboot, if it is, kill it again. You may need to run the adaware programs once again. Do this for all programs that are spyware/adaware. Then go to the C: drive, Then windows, then search for the folder called "prefetch" Delete this folder, don't worry, nothing will happen. Let us know if all this works. If this don't work, reboot and go into safe mode and stay off the net while doing all this.
