AOL Question

[techgirl]

Yes, I hate AOL as much as the next person but we do have a corporate account and the big guys upstairs in suits like thier AOL, so please no replies about "getting rid of AOL," okay?

The problem: Corporate user accesses AOL from home. They have a Broadband/Cable connection and they go to AOL.com. After a certain amount of inactivity (I don't know if they're checking email or what), their session is timed out.

Is there a way to fix this? Are there AOL.com settings that can be applied or changed? Internet Explorere settings? I tried talking to AOL Help (what a laugh) and you know, they didn't have a clue what I was talking about because they kept saying that AOL won't do that.

 

[Amd2800]

Well u need to explain the problem

 

[techgirl]

The problem is that when the user is logged into AOL.com (not the dial up software, but the AOL.com site) they are disconnected/timed out after a certain amount of inactivity.

Is there a way to change the amount of time that goes by before the session is timed out/disconnected or is this simply a default setting of AOL's?

 

[TheMajor]

It's AOL's server controlling time-outs. Unless there's an option like "stay logged in for X minutes".

 

[Trotter]

There are programs that keep the connection alive... but I cannot think of what any of them are called right now.

 

[TheMajor]

Or use Opera and enable "reload page every X minutes" and you will stay logged in.

 

[Amd2800]

Ok is it a Dial UP connection or broadband ???

 

[techgirl]

Ok is it a Dial UP connection or broadband ???

Broadband connection.

 

[techgirl]

Or use Opera and enable "reload page every X minutes" and you will stay logged in.

Not an option. This company is a Microsoft partner and therefore a purely Microsoft shop (except you know for letting the big wigs use AOL)

 

[TheMajor]

Should work fine though. Gotta test it.