Hello, I'm assuming most of you have see the sign: introducing TF's Live Computer Help Desk.
A quick summary of what the idea is:
a) have TF moderators (or others) provide LIVE, instant, remote help desk/ support for people (ie. fix computer problems and help solve or do stuff you don't know how to do)
b) yes, you can use the forums like you always do, but for a fee, you can have a moderator do it for you or help you know.
c) being a TF member is not required, etc.
d) where i could market to the public, etc. If you need tech/computer help, use us.
So, we started off by Trotter doing virus, spyware, pc tunes, etc.
Computer Services
The Remote Access is done by a software company called TeamView: an easy, simple way to do secure remote computer access.
Using paypal and using an online agreement. With the guarantee if things are fixed/completed, you get your money back. In Trotter's services, we let 3rd party software tell us if the job is completed or not.
So, I'm wanting to get YOUR feedback or questions/thoughts on the idea.
Would you use it? why or why not?
Any questions about the process? is is easy/simple to use and/or figure out?
Any services you would like us to provide?
Thanks
Larry
A quick summary of what the idea is:
a) have TF moderators (or others) provide LIVE, instant, remote help desk/ support for people (ie. fix computer problems and help solve or do stuff you don't know how to do)
b) yes, you can use the forums like you always do, but for a fee, you can have a moderator do it for you or help you know.
c) being a TF member is not required, etc.
d) where i could market to the public, etc. If you need tech/computer help, use us.
So, we started off by Trotter doing virus, spyware, pc tunes, etc.
Computer Services
The Remote Access is done by a software company called TeamView: an easy, simple way to do secure remote computer access.
Using paypal and using an online agreement. With the guarantee if things are fixed/completed, you get your money back. In Trotter's services, we let 3rd party software tell us if the job is completed or not.
So, I'm wanting to get YOUR feedback or questions/thoughts on the idea.
Would you use it? why or why not?
Any questions about the process? is is easy/simple to use and/or figure out?
Any services you would like us to provide?
Thanks
Larry