Just a quick question, How many tech support admins does TF have? and how many are active? The only guys I notice "all the time" are CarnageX & iFargle, and users who help as much as mods - PP Mguire, Krazyq, and -Rockman- maybe a few others but they dont come to mind..
I dont really see a mix of users on IT support threads that I see on the gaming threads.. maybe you need more active mods...
also, I have noticed the mods either miss the threads or cannot answer the questions.. so I think creating mods for different areas of tech is a good idea. People will be able to get answer better then and know who to turn to if normal users cant help
As far as natives there are myself and Baez. I am on here a lot but don't post as much as I used to due to work constraints, getting older and slower, and not being as cutting edge as I used to be. Baez is a lurker as well but chimes in where his expertise would be useful.
Non-native includes Janet and Andy, as well as members of the Social Knowledge support team.
Regular mods include carnageX and iFargle, as well as two others who have not been as active of late; kmote and S0ULphIRE. We also have the staff from ComputerForums.org merging with us but I don't know all of them yet; so far we have -root-, Celegorm, iPwnz, berry120, and Lowndsey (once the merger is complete their usernames may change to match their original usernames from CF).
Thankfully we do have some very useful members here that jump in where help is needed. All of the staff here began as such including myself.