Painfully slow 'fibre' internet - Techist - Tech Forum

Go Back   Techist - Tech Forum > Internet > ISP and Web Hosting
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 12-15-2017, 02:16 PM   #1 (permalink)
W͂O̠̳ͨ̍̍̒̈́͛̕Ķ͎̠̱̰̓ͦĒ ̍̓ͦ
 
zaka100's Avatar
 
Join Date: Nov 2013
Location: Birmingham, UK
Posts: 753
Default Painfully slow 'fibre' internet

So, my ISP is Virgin Media and I should be getting 50mbps or at least half of that. Well, for the past few weeks its been horribly slow at around a staggering ~2mbps down and ~6mbps up speed (i dont understand why upload is faster \_(ツ)_/). I just came out of a csgo comp match frustrated that I got ~400 ping at some points. Is this due to some sort of 'maintenance' the ISP is carrying out? If so, why has the problem been persisting for so long?

Image:
https://i.imgur.com/P1VkoBZ.png

Note: Its kinda weird that sometimes every minute or so the down speed jumps to around ~20mbps for a brief period.
__________________

__________________

My Build
CPU - AMD X4 860k @ 3.7ghz
GPU - Nvidia GeForce 780
RAM - 2x HyperX Fury 4gb
MOBO - MSI A78M-E35
SSD - 120gb Kingston Hyper X
HDD - WD 320gb
Steam: zaka100123
zaka100 is offline   Reply With Quote
Old 12-15-2017, 02:30 PM   #2 (permalink)
Private Joker
 
carnageX's Avatar
 
Join Date: Feb 2007
Location: South Dakota
Posts: 24,582
Default Re: Painfully slow 'fibre' internet

Power cycled router / modem? Are you wired? Do you have a router/modem combo, or separate devices?
__________________

__________________
Laptop: MSI GT70 2OC-059us | i7-4700MQ | 16GB | GTX 770m | 500GB SSD / 750GB HDD | 17.3" | Win10 Pro
Desktop: 4690k | 12GB g.Skill RipJaws | GTX 970 | 520hx | Z87X-UD4H | Corsair Vengeance C70 | Corsair H110 | Acer 25" | Acer 22" | Win10
Mobile: Samsung Galaxy Note 5


If I help you, or you just like what I said, rep me by clicking the under my post
carnageX is offline   Reply With Quote
Old 12-15-2017, 02:38 PM   #3 (permalink)
W͂O̠̳ͨ̍̍̒̈́͛̕Ķ͎̠̱̰̓ͦĒ ̍̓ͦ
 
zaka100's Avatar
 
Join Date: Nov 2013
Location: Birmingham, UK
Posts: 753
Default Re: Painfully slow 'fibre' internet

Quote:
Originally Posted by carnageX View Post
Power cycled router / modem? Are you wired? Do you have a router/modem combo, or separate devices?
1) Nah, I'll try that when no one else is using the internet.
2) Wireless but I'm literally right next to the router with a strong connection.
3) I guess its a combo, because I do not have a separate modem.
__________________

My Build
CPU - AMD X4 860k @ 3.7ghz
GPU - Nvidia GeForce 780
RAM - 2x HyperX Fury 4gb
MOBO - MSI A78M-E35
SSD - 120gb Kingston Hyper X
HDD - WD 320gb
Steam: zaka100123
zaka100 is offline   Reply With Quote
Old 12-15-2017, 03:18 PM   #4 (permalink)
Private Joker
 
carnageX's Avatar
 
Join Date: Feb 2007
Location: South Dakota
Posts: 24,582
Default Re: Painfully slow 'fibre' internet

Try wired.
__________________
Laptop: MSI GT70 2OC-059us | i7-4700MQ | 16GB | GTX 770m | 500GB SSD / 750GB HDD | 17.3" | Win10 Pro
Desktop: 4690k | 12GB g.Skill RipJaws | GTX 970 | 520hx | Z87X-UD4H | Corsair Vengeance C70 | Corsair H110 | Acer 25" | Acer 22" | Win10
Mobile: Samsung Galaxy Note 5


If I help you, or you just like what I said, rep me by clicking the under my post
carnageX is offline   Reply With Quote
Old 12-16-2017, 07:32 AM   #5 (permalink)
W͂O̠̳ͨ̍̍̒̈́͛̕Ķ͎̠̱̰̓ͦĒ ̍̓ͦ
 
zaka100's Avatar
 
Join Date: Nov 2013
Location: Birmingham, UK
Posts: 753
Default Re: Painfully slow 'fibre' internet

Quote:
Originally Posted by carnageX View Post
Try wired.
Just tried it. It doesn't seem to make much of a difference really. The down speed is slightly higher but probably within a margin of error.

Edit: so, restarting the router doesn't make a difference.
__________________

My Build
CPU - AMD X4 860k @ 3.7ghz
GPU - Nvidia GeForce 780
RAM - 2x HyperX Fury 4gb
MOBO - MSI A78M-E35
SSD - 120gb Kingston Hyper X
HDD - WD 320gb
Steam: zaka100123
zaka100 is offline   Reply With Quote
Old 12-16-2017, 05:47 PM   #6 (permalink)
Where am I again?
 
Nukem's Avatar
 
Join Date: Jan 2005
Location: Chattanooga, TN
Posts: 4,421
Default Re: Painfully slow 'fibre' internet

Personally I would call the ISP and see what they say. You might be on a common trunk line that has XXX amount of people feeding of the same line, hence your speeds are not as advertised/what your paying for. Also, how old is your modem?
__________________



Dell 4K S2817Q / Logitech Z-680 / Func MS3 Mouse / Corsair K70 LUX rgb
NZXT Source 530 / i7-8700K / Corsair H100i v2 / ASRock Z370 Taichi
SM951 M2 256GB / 850 evo 1TB / Seagate 2TB / WD 2TB
2x16GB Vengeance LPX DDR4 3000 / nvidia GTX 1080 ti / Seasonic M12II 850W

Nukem is offline   Reply With Quote
Old 12-16-2017, 07:05 PM   #7 (permalink)
Build Guru
 
PP Mguire's Avatar
 
Join Date: Dec 2004
Location: Fort Worth, Texas
Posts: 29,136
Default Re: Painfully slow 'fibre' internet

What is the speed like when all other devices are turned off? Possible something might have a virus or malware.
__________________

__________________
"Resolution is just a number." #Ubisoft
Origin/Steam = PP_Mguire Twitch = pp_mguire Instagram = ppmguire PSN = PP_Mguire

Access to my Plex PM me.
PP Mguire is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
AC.Ryan Playon HD2 and Fibre Internet. Kumarrrr Computer Networking and Internet Hardware 0 05-16-2012 10:58 PM
Painfully Slow USB transfer rates og5 Laptops and Notebooks 3 03-14-2011 05:55 AM
Extracting stuff (winzip etc) Painfully slow simonsayers Hardware Repairs and Troubleshooting 4 04-26-2006 12:58 PM
PainFully slow torrent downloads samuraiwarrior Computer Networking and Internet Hardware 3 04-17-2006 09:21 PM
fibre channel scott_madison1 Computer Networking and Internet Hardware 6 12-23-2004 12:36 PM



Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 03:05 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2018, vBulletin Solutions, Inc.