Hello,
I have a canon HV10 HD video camcorder. I'm using Windows XP Pro with all the latest updates installed. When I attached the camcorder to the computer via firewire, it is detected and drivers are installed properly. However when I open Windows movie maker (or Ulead DVD Movie Factory) I cannot capture from the tape. I can control the functions of the tape (FF, Rewind, Play) from the computer but no image appears on the computer. If I put the camcorder in camera mode I can capture live images to the computer, but not in play mode. I've tried this on a Vista machine with the same exact problem. It does however work perfectly on a Mac (go figure).
Does anyone have any idea why I cannot capture from the tape, even though my programs are detecting the camera and can capture live?
THanks for your help!
I have a canon HV10 HD video camcorder. I'm using Windows XP Pro with all the latest updates installed. When I attached the camcorder to the computer via firewire, it is detected and drivers are installed properly. However when I open Windows movie maker (or Ulead DVD Movie Factory) I cannot capture from the tape. I can control the functions of the tape (FF, Rewind, Play) from the computer but no image appears on the computer. If I put the camcorder in camera mode I can capture live images to the computer, but not in play mode. I've tried this on a Vista machine with the same exact problem. It does however work perfectly on a Mac (go figure).
Does anyone have any idea why I cannot capture from the tape, even though my programs are detecting the camera and can capture live?
THanks for your help!