WiFi adapter works with hotspot but not router?

[ArthurMorgan]

Hi everyone,

I recently purchased a PC (I can name specs if needs be) which didn't come with a dedicated WiFi card, so the seller provided a USB WiFi Dongle.

The name of the dongle is Realtek RTL8188FTC Wireless LAN 802.11n USB 2.0 Network Adapter.

To address a few things beforehand, yes it is plugged into a USB 2.0 and not a 3.0 port. It works without fault on my mobile hotspot but won't connect with internet access to my home router, which works with many other household devices. I have tried messing around with power settings in Properties - Configure but still no luck.

I am running an Up To Date Windows 10 Professional, and could be missing drivers, I'm not sure.

I would be endlessly grateful if someone could help me, so thank you in advance.

 

[petergroft29]

Try removing the wireless network profile for your router and then rescan and connect to it.

Press Win+I to open the Settings app.
Select Network & Internet.
Click on Wi-Fi in the left panel.
There you will see a link to Manage Wi-Fi Settings. Click on it.
In the window that opens click Manage known networks, select the network for your router, and click forget.

Hope This Helps,
Peter