fernando14816
Beta member
- Messages
- 5
- Location
- USA
I am new to this site and hoping for some help/wisdom.
So I am currently experiencing an issue that I have not yet run across. I recently got internet set up to my house with Xfinity (25Mbps download). I bought my own Netgear modem (CM400) and wireless router (N750), so I am not renting one of theirs. I have the internet working, however my wife's laptop is the one with the issue, both phones and her laptop use the 2.4GHz. I havn't notice any issues with the phones on this network. My work laptop uses the 5GHz connection. Her computer is a Lenovo G580 (Modle Name: 20157), recently updated OS from windows 8 to 10. I updated it right when I got internet and had windows 8, it downloaded with no issues and I since have found an issue that when I am connected to my WiFi it will all of a sudden and very randomly get disconnected from the WiFi. (Sometimes not for an hour, other times 5 time in 20 minutes). I have to disconnect and reconnect to the wireless network to re-establish my internet connection. If I am hardwired into the wireless router I don't ever notice the problem, there for assuming its not a modem/wireless switch/internet issue. I don't notice this issue on my work laptop (Dell Latitude). Her computer wont see the 5GHz wireless connection so I cant switch to it. Is it the Laptop/Windows or the wireless router itself that is the issue. Next time I use my work computer I will try running off the 2.4GHz to see if I notice it on my end. I updated the drivers on the wireless router and installed all updates on the PC still same issue.
Note: I do notice if my work laptop is streaming and I have it in HD, at times it will get fuzzy going to a lesser quality, then 're-buffering' back to HD. Not sure if the two are related or not.
Any hints/tips/tricks would be greatly appreciated!!
So I am currently experiencing an issue that I have not yet run across. I recently got internet set up to my house with Xfinity (25Mbps download). I bought my own Netgear modem (CM400) and wireless router (N750), so I am not renting one of theirs. I have the internet working, however my wife's laptop is the one with the issue, both phones and her laptop use the 2.4GHz. I havn't notice any issues with the phones on this network. My work laptop uses the 5GHz connection. Her computer is a Lenovo G580 (Modle Name: 20157), recently updated OS from windows 8 to 10. I updated it right when I got internet and had windows 8, it downloaded with no issues and I since have found an issue that when I am connected to my WiFi it will all of a sudden and very randomly get disconnected from the WiFi. (Sometimes not for an hour, other times 5 time in 20 minutes). I have to disconnect and reconnect to the wireless network to re-establish my internet connection. If I am hardwired into the wireless router I don't ever notice the problem, there for assuming its not a modem/wireless switch/internet issue. I don't notice this issue on my work laptop (Dell Latitude). Her computer wont see the 5GHz wireless connection so I cant switch to it. Is it the Laptop/Windows or the wireless router itself that is the issue. Next time I use my work computer I will try running off the 2.4GHz to see if I notice it on my end. I updated the drivers on the wireless router and installed all updates on the PC still same issue.
Note: I do notice if my work laptop is streaming and I have it in HD, at times it will get fuzzy going to a lesser quality, then 're-buffering' back to HD. Not sure if the two are related or not.
Any hints/tips/tricks would be greatly appreciated!!
