What is the best software to use to remote into a computer?

[LightingBird]

I'm wondering since I use vnc and net meeting to remote into my employees and customer's machine. Is there an easier way? I should say is there a more applicable way? Is net meeting the more accessible and easiest way to do it?

Looking for suggestions.

 

[office politics]

I use remote desktop whenever possible.

otherwise, tightvnc.


my co worker likes www.logmein.com for people outside the building who need tech support in a remote location.




i don't know anyone else using netmeeting anymore. i think remote desktop is the replacement. you maybe working with 9x machines though. rdc is only xp and up

 

[superdave1984]

PC Anywhere is pretty good, Dameware, or you can go with webex.

 

[mikesgroovin]

Radmin, just because of the low overhead. I've been using VNC lately though because of the compatibility with my iPhone and *nix.

*If I'm going from Windows to Windows... Radmin always for me.
*If I'm going Windows to *nix or anything else ... vnc
*Presentations, Live meeting or Webex...depends.

 

[Osiris]

CrossLoop - Simple, secure screen-sharing and trusted experts for computer help

 

[95BlackGA]

CrossLoop - Simple, secure screen-sharing and trusted experts for computer help

I second this. I have used it several times since I have first seen it. 50+ sessions in about a week or 2. It uses a TightVNC plug-in program. Very secure, users have to allow file transfers, there are 'no back-doors in the client or the servers.' Great little application, for very quick service. The only bad thing I can think of is the remote desktop closes when some applications are launched. I.E. Full screen programs games/videos, and sometimes IE when it is in Full Screen.

 

[NetCablesPlus]

I will second radmin. I have used it successfully for years.

 

[LightingBird]

I likethe vnc so far. Is there anything that I can get where as for example. I'm on the phone with a new customer and want to remote into thier system with their permission and I can do it?

 

[LightingBird]

Never mind looks like for windows xp remote desktop is the solution I'm looking for right now. Any ideas for vista users? 2000 people? 98? How about mac?

 

[LightingBird]

Also last question. This is something I'm confused about. Say for example you use something like vnc to remote into someones machine. They happen to be behind a router. They have an 192.xxx ip address. How would I remote in? What information would I need from the customer?