Recently at my company we have started using Polycom i335 IP Phones from 8x8 inc, the thing is that while trying to use it directly through a switch it does not register with the server and I get a "url call is disabled" msg on the LCD of the Polycom.
On that same switch I am using an Aastra 6755i IP phone, it is working absolutely fine, although it is using the same technology and ports.
Now if I connect my laptop via wireless or if I connect a PC through wire and use ICS to share the internet and connect the Polycom to the shared Ethernet port, the Polycom works fine! I have been searching for similar issue with anyone else on the internet but I can't find a single one.
On the same network Vonage works fine as well. but this Polycom only and only works via ICS, does anyone have a clue why this is happening?
On that same switch I am using an Aastra 6755i IP phone, it is working absolutely fine, although it is using the same technology and ports.
Now if I connect my laptop via wireless or if I connect a PC through wire and use ICS to share the internet and connect the Polycom to the shared Ethernet port, the Polycom works fine! I have been searching for similar issue with anyone else on the internet but I can't find a single one.
On the same network Vonage works fine as well. but this Polycom only and only works via ICS, does anyone have a clue why this is happening?