Vista LAN/Cable modem Connection Problems

[superdave1984]

An IP of all zeros would indicate to me the NIC is either dead, dying or drivers are corrupt. An IP starting with 169 tells me you need drivers. An address starting with 192 usually means you are getting an IP from your router. I agree with earlier posts that you have a driver problem. Have you been able to ping 127.0.0.1?

 

[KSoD]

I am seriously thinking you do NOT have 64 bit drivers.

Realtek RTL8111(B) / RTL8168(B) Lan Driver v 654 for Win XP / XP 64bit - TechSpot Drivers

That might work as it is a 64 Bit driver. From my research teh drivers for this model under Vista is all 32 Bit which would explain why it wouldnt be workign right.

 

[bbetenia1]

ok, so Charter came out to "fix" this internet problem. I was at work so i dont know what they did, but they got the xp desktop working. They said that a lot of people were experiencing problems with cable internet and vista. Im leaving now to go buy a flash drive to transfer those files so that i can update the drivers. hopefully that helps. The guy from charter also said that the reason the router doesnt work is that the ip address needs to be reconfigured. Let me know what all that means to u guys.

 

[KSoD]

Really? Cable internet and Vista have trouble. Wow. News to me. I run Both cable and Vista yet i dont have any issues. I must be lucky....

Install Guys will always say that cause they do not know how to use the OS. they know how to install. Period. They are not technical at all.

Unplug the router and modem. Turn off the Vista PC. Plug in the router first. Then the modem. Then turn the PC back on. This will allow the router and modem to connect to each other. That should allow Vista to recognize them as well.

If Vista still can not get a IP. Start>Run>Cmd

Do a IPConfig release and renew.

 

[bbetenia1]

ok, so the problem was not fixed. Also, the link to the driver update didnt work and i was unable to transfer it to my flash drive. Should i post a copy of my ipconfig log?

 

[bbetenia1]

This is ipconfig before ipconfig release and renew

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Brad>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Brad-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Belkin

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Realtek RTL8168B/8111B Family PCI-E Gigab
it Ethernet NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-1D-7D-03-0F-56
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b53b:a862:447c:4daa%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, May 21, 2008 3:57:02 AM
Lease Expires . . . . . . . . . . : Saturday, June 27, 2144 10:30:04 AM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 201334141
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : isatap.Belkin
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.2.3%9(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Disabled



This is ip config after release and renew

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.


C:\Windows\system32>ipconfig/release

Windows IP Configuration


Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::b53b:a862:447c:4daa%8
Default Gateway . . . . . . . . . :

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Default Gateway . . . . . . . . . :

C:\Windows\system32>ipconfig/renew

Windows IP Configuration


Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : Belkin
Link-local IPv6 Address . . . . . : fe80::b53b:a862:447c:4daa%8
IPv4 Address. . . . . . . . . . . : 192.168.2.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

C:\Windows\system32>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Brad-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Belkin

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Realtek RTL8168B/8111B Family PCI-E Gigab
it Ethernet NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-1D-7D-03-0F-56
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b53b:a862:447c:4daa%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, May 21, 2008 5:58:42 AM
Lease Expires . . . . . . . . . . : Saturday, June 27, 2144 12:27:09 PM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 201334141
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

 

[KSoD]

Install Vista SP1. You do not have it installed.

 

[bbetenia1]

i had it installed, but i reformatted last night... U think SP1 will fit on the 1 gb flash drive i bought?

 

[KSoD]

Vista SP1 full download is only 600MB. It will fit.

 

[bbetenia1]

ok, im gonna dl it now