Sorry if this is in the wrong forum, I had trouble deciding whether it was a hardware or software problem. Sorry also if it has already been answered. I searched these forums as best I could along with many others and have still not found an answer.
As the title suggests, this is regarding my Speedtouch 576 wireless router. I'm having problems with the GUI becoming very slow and sometimes completely unresponsive. This is mainly in conjunction with forwarding ports as that is pretty much the only reason I access my GUI. Firstly some of the pages will take longer than usual to load. When I'm attempting to enter ports to forward and click OK, the page will take an age to load. It will then display the next page, however the browser still has the loading bar in the bottom right and the numbers of the ports forwarded for the perticular program are listed repeatedly down an endless page. This means the fields to enter new ports are not on the page. The only thing I can do at this point is close the browser, reopen it and re-enter the router GUI which then loads extremely slow or sometimes not at all. If then I go back to the list I was entering ports into, I will then find the port I previously entered has not been saved and I am left with the list of ports that were already present before I began to add to it.
I cannot recall any installations or updates that this problem began to occur after. It just appeared randomly one day. I haven't always had this problem.
My computer is connected physically to the router, through my ethernet port, which is then physically connected to my phone line. There is another computer connected to the router wirelessly, however I can not access the router GUI from that computer as I have misplaced the username and password for it.
I am using Firefox 2.0, however I have also tried with IE 6 and achieved the same results.
I have also tried disconnecting the router from the phone line, disabling Windows firewall and disabling the routers transparent HTTP proxy, however this does not fix the problem.
I am using firmware version 5.3 and am aware that there is a version 5.4 available. I have been unable to test if this firmware would fix the problem however, as every download location I find referenced across the net is old and the file is not hosted there anymore.
I'm actually trying as I type this to get back into the GUI to find the full version number, but it will not let me in. I'm just getting a 'Problem loading page' error.
Any help with this would be greatly appreciated. I am unable to forward any ports at this point and it is becoming very frustrating. Thanks in advance.
As the title suggests, this is regarding my Speedtouch 576 wireless router. I'm having problems with the GUI becoming very slow and sometimes completely unresponsive. This is mainly in conjunction with forwarding ports as that is pretty much the only reason I access my GUI. Firstly some of the pages will take longer than usual to load. When I'm attempting to enter ports to forward and click OK, the page will take an age to load. It will then display the next page, however the browser still has the loading bar in the bottom right and the numbers of the ports forwarded for the perticular program are listed repeatedly down an endless page. This means the fields to enter new ports are not on the page. The only thing I can do at this point is close the browser, reopen it and re-enter the router GUI which then loads extremely slow or sometimes not at all. If then I go back to the list I was entering ports into, I will then find the port I previously entered has not been saved and I am left with the list of ports that were already present before I began to add to it.
I cannot recall any installations or updates that this problem began to occur after. It just appeared randomly one day. I haven't always had this problem.
My computer is connected physically to the router, through my ethernet port, which is then physically connected to my phone line. There is another computer connected to the router wirelessly, however I can not access the router GUI from that computer as I have misplaced the username and password for it.
I am using Firefox 2.0, however I have also tried with IE 6 and achieved the same results.
I have also tried disconnecting the router from the phone line, disabling Windows firewall and disabling the routers transparent HTTP proxy, however this does not fix the problem.
I am using firmware version 5.3 and am aware that there is a version 5.4 available. I have been unable to test if this firmware would fix the problem however, as every download location I find referenced across the net is old and the file is not hosted there anymore.
I'm actually trying as I type this to get back into the GUI to find the full version number, but it will not let me in. I'm just getting a 'Problem loading page' error.
Any help with this would be greatly appreciated. I am unable to forward any ports at this point and it is becoming very frustrating. Thanks in advance.
