Remote user connection issue - Techist - Tech Forum

Go Back   Techist - Tech Forum > Internet > Computer Networking and Internet Hardware
Click Here to Login
Closed Thread
Thread Tools Display Modes
Old 07-10-2006, 10:06 AM   #1 (permalink)
Newb Techie
Join Date: Mar 2006
Posts: 2
Default Remote user connection issue

I have a remote user on XP with a roaming profile using a SOHO to connect to the domain.
The user used to use ( and is now using again while PC is down ) a VPN connection but ended up ditching due to virus issues.

Here is the issue. She logged on one morning and got a “profile out of sink error”. This happens every now and again so I just delete the profile and let the user relog. This will re import the profile from a shared drive and get the user running again. THIS time the user got an error saying “user profile could not be imported from drive X” and logs user off or creates a temp profile.

I can still remote into users PC so I check the share drives and they are still in her “my computer” . BUT when you try to open them it sits about 50 seconds and gives unable to connect error.
If you go to my network places all you will see is her PC on the network.
Security says the user has all access
Im able to find the drives in a search and map them but still unable to get in
I can ping her and ping from her to me
I can ping the server

Faredo is offline  
Old 07-10-2006, 03:59 PM   #2 (permalink)
It's all just 1s and 0s
office politics's Avatar
Join Date: Jan 2004
Location: in the lab
Posts: 6,555
Send a message via MSN to office politics

when you try to access the share, what error do you get?

check event viewer for related errors.

office politics is offline  
Old 07-10-2006, 04:57 PM   #3 (permalink)
Wizard Techie
Law's Avatar
Join Date: Aug 2005
Location: the data closet
Posts: 4,200

Check your DNS server and the event viewer, since you are using "My Network Place" I am assuming you are still using NetBIOS and not really the DNS server for your local IP to name resolution so you can also try flushing the cache on her computer by right clicking on the network connection and doing a repair or doing it manually from command prompt.

nbtstat -R and netsh interface ip delete arpcache
Law is offline  
Old 07-11-2006, 09:28 AM   #4 (permalink)
Newb Techie
Join Date: Mar 2006
Posts: 2

the error is
" S: \ drive is not accessible.

The specified network name is no longer available"

The server is fine, we have a hand full of remote users still online. and run many local PC's off the same server.

I tried flushing cache aswell with no results.

User will also get a working offline notice that can be resynced. this comes and goes.
Faredo is offline  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 04:54 AM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2018, vBulletin Solutions, Inc.