Not getting internet speeds that I payed for?

[Pizzaguy]

Hey all, I am getting really annoyed as I am paying about £20 a month for the tiscali 8mb package and I used 2 online speed checkers to find out that I am getting 1mb/s for my whole connection (I think). On various sites it says that I am eligible for 6mb/s so could someone tell me why I am not getting 6mb/s when I am paying for 8mb/s?

Thanks!

Also, here are the results from Broadband Speed Checker - THE UK's No.1 Broadband Speed Test

Download speed: 968 Kb/s
Upload speed: 650 Kb/s

 

[Yami]

The broadband company sells you internet speed in Mb (Megabits), while internet speed things measure it in MB (Megabytes) - a byte is 8 bits, so it's the same really, just measured slightly differently; don't worry, they don't seem to be throttling your connection

Edit: Out of curiosity, how reliable are Tiscali?

 

[C0RR0SIVE]

When you sign up for a service, in the contract it says UP TO, not minimum. Mostly because of other people using the same servers and bandwidth being used up by everyone.

 

[wafflehammer]

yea..you're speed is in bits but your speed for downloads is bytes

divide your connection speed by 8 and you'll get roughly what you'll download things at