No internet with Ethernet cable

[hobby_guy]

I have a Dell Optiplex GX260 running XP and I connect a USB wireless adapter and I could get internet but when I connect the Ethernet cable it doesn't get anything. I called my internet provider and they told me it doesnt need a CD installation that is just a plug n play. well if you need more information just let me know and thanks in advance.

 

[T0ken]

Open Device Manager and check for any driver errors.
Start - Run - type devmgmt.msc - click OK

Check the Local Area Connection.
Click Start - Run - type ncpa.cpl - click OK
Does the status show connected,disabled,unplugged

Click Start - Run - type cmd - click OK
Once the command windows open type ipconfig /all
Once the command finishes right-click inside the box and choose select all
Post the results back here

 

[hobby_guy]

When I go to devmgmt.msc I see a yellow question mark and I click it and it say Ethernet Controller.

On ncpa.cpl nothing is in that page, no icons.

And this is what I get when I did the cmd
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.


C:\Documents and Settings\Administrator>ipconfig /all


Windows IP Configuration




C:\Documents and Settings\Administrator>

 

[T0ken]

When I go to devmgmt.msc I see a yellow question mark and I click it and it say Ethernet Controller.
On ncpa.cpl nothing is in that page, no icons.

This means that you need to install the ethernet driver. You can get this from the Dell Support site.

 

[hobby_guy]

Thank you so much and cause of your help I already did and it works perfect. Thanks again rep+++++++++

 

[T0ken]

Glad you got it working and Thanks.