connected to Internet but pages won't load

[danalmasi]

Ok I have an hp laptop. Im positive it's connected to the Internet but pages won't load.. It says connected and when I diagnose problems it says there are none found.
Things I've tried
-restored internet settings
-made sure work offline isn't checked
-did a system restore
-used Ethernet cable and wireless connections
-tried winsock fix in cmd prompt
-turned firewall off
-used IE and firefox
-tried many websites

None worked. The Internet immediately says cannot load page. Ideas?

 

[Lexluethar]

Can you ping any websites from the command prompt? Just because you are connected to your router doesn't mean you are connected to the internet.

 

[danalmasi]

Yes I can. It installed updates just now.. Just Internet pages won't load. In any browser.

 

[Lexluethar]

Run a full updated scan with malwarebytes in safemode. Also run a full updated scan with your virus protection.

 

[Apokalipse]

Does it resolve DNS properly?
Is it set to use a proxy?

 

[carnageX]

Check your proxy settings:

Start > Control Panel > Internet Options > Connections Tab > LAN Settings button on the bottom > see if "Use a Proxy Server for your LAN..." is checked. If so, uncheck it, and reboot your computer.

After that, make sure to do a scan of your computer for malware. Use our guide: Spyware Asylum