cannot connect to internet

[saxton22]

My friend found a virus what she shortly removed afterwards which was messing with her internet connection , She wasnt able to connect anymore so she did a virus scan and thats when she removed i , but still cannot connect to the internet , Its Receiving info , but cannot send .. Any ideas? Shes using DSL

 

[The_Urge]

What OS? Does she have a router?

 

[NeoExtreme]

I helped you out with the same exact post the other day saxton?
Still the same issue?

 

[Corvino]

I'm assuming that you've already tried power cycling the modem and/or router?