I work in a computer shop. I sell and repair PCs.
I am finding it difficult to get a job in IT and was thinking about starting a bit of Home Desktop Support - as there must be lots of PCs out there that could do with being tuned up. Could anyone advise me or give me any tips related to this?
The problem with home PC Desktop support is that the market is flooded with people that know how to fix computers. Like I am trying to make a living at $80 per hours. However guaranteed I get some punk that still living with his parents and completing his uni coursed that will do the same job for about half that.
My advise is this.
Specialise is something. Like I do PC repares, but I also do CCTV and Point of sales.
Public Liability insurance. Don't mess around. Get it. Last thing you need is a power supply with you fitted and installed causing a fire.
Don't under charge. You need to keep a car on the road, food in your face, and some thing extra on top.
Also, you will get some customers that are jerks. You will get stuck making return visit where you are not going to get paid. So you need to make this worth your while.
Service contracts. Make sure you have a service contact. Make sure you customer signs it before starting any work.
Firstly, to protect yourself from data lose or corrruption. I have a few people threaten in me with legal action over the years because data has been lost or corrupted some time between the computer screwing up in the first place and the you restoring the data.
Secondly, to get the customer to pay you. I have been known to be stuck out onsite backing and restoring data. Most of this involves me sitting at a computer stairing at a screen. And some times you get these jerk's of a customer thinking that they just paid a computer tech to do nothing. LIES. Backing up data, restoring data and installing windows onsite takes up time. And occasionly I have to take these people to court in order to them to pay me. However if you get them to sign off on aggreeing to pay you $X hour and they you started at Xpm and finished at Xpm, then courts normally have no problems in forcing the client to pay you (unless they claim bankruptted)