Originally Posted by ProjectGov
I'm currently working on a project and interested to hear from current members who work in government and local authorities. Research has shown that systems such as scanners are not being updated and therefore causing serious issues with indexing and productive work flow. Another interesting finding is that Windows XP/Vista are currently the operating systems used. With the technology available today, would the workflow be more efficient and improve various services?
I welcome your thoughts
It depends what country your talking about.. UK Gov have now rolled out windows 7 but I think some "arms length" organisations haven't.
with scanners, it does varies on budgets/needs. The scanners in my office were updated and used ALOT! as it was in are budget and very much needed.
We had issues with the software(database) not being efficient but it was hard to improve it because it all came down to budgets and who will be charged but also implementing the database had compatibility issues with other organisations within or in partnership with the Gov or at "arms length".
With the new tech it would greatly increase workflow for example; using ipads for document viewing/editing instead of large amounts of paper (we spend over £100k on paper a year currently), and using video conferencing more to minimise travel expenses and delays because of travel disruption.