jmuryasz
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- Location
- United States
I've been lucky enough to gain a level 1 support position all thanks to my best friend who is a genius of IT. I know hardly anything, however 2 weeks prior to starting the job, I've crammed and learned more information than I ever imagined possible.
After a week at my job and one emotional break down later, I think I'm going to be successful in making this my career.
I provide support for various companies. Most of my work is done using active directory (password resets, account lock outs, white listing emails with our SPAM filter, etc...) A lot of remote connection, server stuff all of which are still what I'm having trouble with. (one of the reasons I'm here) All that said, I love this field. My 8 hour work days feel like they're an hour long. All you can ask for when starting (what I hope to be) a life long career.
If anyone has tips for things I should certainly learn as a entry level of all entry levels please let me know. (Everyone has responded to that with "OSI model!!!")
Looking forward to meeting everyone on the board and discussing this great field.
After a week at my job and one emotional break down later, I think I'm going to be successful in making this my career.
I provide support for various companies. Most of my work is done using active directory (password resets, account lock outs, white listing emails with our SPAM filter, etc...) A lot of remote connection, server stuff all of which are still what I'm having trouble with. (one of the reasons I'm here) All that said, I love this field. My 8 hour work days feel like they're an hour long. All you can ask for when starting (what I hope to be) a life long career.
If anyone has tips for things I should certainly learn as a entry level of all entry levels please let me know. (Everyone has responded to that with "OSI model!!!")
Looking forward to meeting everyone on the board and discussing this great field.