Source In Plain English
If you have to explain a concept to someone you better make sure to match their proficiency level so that they actually understand what you are talking about. If you work in tech support you usually talk to users all the time who have little to no knowledge at all about technology. They might get confused if you throw words like web browser, email client or operating system at them.
In Plain English is a video series on Youtube and the common craft website that explains concepts in plain terms so that everyone, even someone who has little to no knowledge about the concept can understand it.
If you have to explain a concept to someone you better make sure to match their proficiency level so that they actually understand what you are talking about. If you work in tech support you usually talk to users all the time who have little to no knowledge at all about technology. They might get confused if you throw words like web browser, email client or operating system at them.
In Plain English is a video series on Youtube and the common craft website that explains concepts in plain terms so that everyone, even someone who has little to no knowledge about the concept can understand it.