Okay, I have been a member to X Box live for about two years now. I have been pretty satisfied and have came across no problems what so ever.
I played Call of Duty the other day and no problems what so ever. I tried to log back in a day later and came across to it not connecting. I was told that it could not find my "IP Address." So I did the typical unplug the X box and Router after restarting the X Box back up. Same problem. I tried to connect for a day still no dice.
The next day I went ahead and manually entered the IP Address, Subnet and Gateway. Still nothing. It got a step further and I was now prompted with a "DNS Server cannot connect to X Box live."
Okay, so I went ahead and entered all of my PPPoE information. Still had the same problem.
I then tried to contact Microsoft and see what the deal was. I talked to three different so called "Help", and they didn't know a **** thing about the product they are supposed to help with. It was like talking to a robot ...
"Please, Unplug the Router."
"Please, Unplug the XBox. "
"Please, let it sit for 2 minutes."
After an hour on the phone with them, I was told to contact Comcast [ My internet provider ]. I was told by TWO Different people that work there, "We no longer support X Box live." What the heck? How can you not support X Box live? It's not like you have to do anything special.
I am beyond frustration at this point. I need help
My setup is Comcast Internet. I run an Ethernet cable from my router to the XBox live. I have changed Ethernet cables, moved the Router to a different room and still no luck.
Thanks!!!!
I played Call of Duty the other day and no problems what so ever. I tried to log back in a day later and came across to it not connecting. I was told that it could not find my "IP Address." So I did the typical unplug the X box and Router after restarting the X Box back up. Same problem. I tried to connect for a day still no dice.
The next day I went ahead and manually entered the IP Address, Subnet and Gateway. Still nothing. It got a step further and I was now prompted with a "DNS Server cannot connect to X Box live."
Okay, so I went ahead and entered all of my PPPoE information. Still had the same problem.
I then tried to contact Microsoft and see what the deal was. I talked to three different so called "Help", and they didn't know a **** thing about the product they are supposed to help with. It was like talking to a robot ...
"Please, Unplug the Router."
"Please, Unplug the XBox. "
"Please, let it sit for 2 minutes."
After an hour on the phone with them, I was told to contact Comcast [ My internet provider ]. I was told by TWO Different people that work there, "We no longer support X Box live." What the heck? How can you not support X Box live? It's not like you have to do anything special.
I am beyond frustration at this point. I need help
My setup is Comcast Internet. I run an Ethernet cable from my router to the XBox live. I have changed Ethernet cables, moved the Router to a different room and still no luck.
Thanks!!!!
