mathias1979
Solid State Member
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- 8
So I ran SuperAntiSpyware and Malwarebytes on my laptop to see if it might solve an issue I was having with Outlook (posted separately in the Windows Software subforum)...and I figured as a bonus it would help speed up Chrome which has been taking a long time to initialize lately. Together they caught 400 some tracking cookies and then a couple pieces of adware (logs are in attached zip file).
Now I'm finding when I open Chrome...it simply freezes up. Doesn't even load the startup page. In addition, I can't force it to close. When I open task manager there's usually about 5-6 chrome.exe processes...I can force most of them to close...but 1 stubborn one cannot be forced closed. Outlook also is not opening, and also has a related process that I cannot force to close. Curious if I could do a system restore...it took about 10-15 minutes for the System Restore window to open, and it still is just a white window. And when shutting down the computer...shutting down through windows takes forever, to the point where I simply have to power down manually.
Other aspects of the computer seem to be doing okay...I'm on Firefox now, have opened some text files and PDFs. Other things are hanging up and not opening.
Seems to be that I've got something nasty that SAS and Malwarebytes did not catch. I'm gonna run Spybot S&D now and see if it catches anything else. But I'm worried that my issue is more related to having deleted something with the other two clients that has corrupted the system or didn't get completely cleaned out.
Any input would be greatly appreciated!
Edit to say I'm running on Windows XP
Now I'm finding when I open Chrome...it simply freezes up. Doesn't even load the startup page. In addition, I can't force it to close. When I open task manager there's usually about 5-6 chrome.exe processes...I can force most of them to close...but 1 stubborn one cannot be forced closed. Outlook also is not opening, and also has a related process that I cannot force to close. Curious if I could do a system restore...it took about 10-15 minutes for the System Restore window to open, and it still is just a white window. And when shutting down the computer...shutting down through windows takes forever, to the point where I simply have to power down manually.
Other aspects of the computer seem to be doing okay...I'm on Firefox now, have opened some text files and PDFs. Other things are hanging up and not opening.
Seems to be that I've got something nasty that SAS and Malwarebytes did not catch. I'm gonna run Spybot S&D now and see if it catches anything else. But I'm worried that my issue is more related to having deleted something with the other two clients that has corrupted the system or didn't get completely cleaned out.
Any input would be greatly appreciated!
Edit to say I'm running on Windows XP
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