Strange crash in Star Wars Galaxies. PLEASE HELP!!!

[soundgarden]

The game runs fine for about ten minutes. The video, sound, and performance if great. however after the ten minutes I see a blue screen with the syntax from some code flash for about two seconds then the game crashes and my computer automatically reboots. I dont think it is a video card issue because the game runs fine for the first ten minutes.

Below is the information from dxdiag.

------------------
System Information
------------------
Time of this report: 8/29/2003, 22:25:25
Machine name: HOME
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 1 (2600.xpsp2.030422-1633)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: Presario 2500 (DK558A)
BIOS: PhoenixBIOS 4.0 Release 6.0
Processor: Intel(R) Pentium(R) 4 CPU 2.53GHz
Memory: 446MB RAM
Page File: 142MB used, 915MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0a (4.09.0000.0901)
DX Setup Parameters: Not found
DxDiag Version: 5.03.0000.0901 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.


---------------
Display Devices
---------------
Card name: RADEON IGP 345M
Manufacturer: ATI Technologies Inc.
Chip type: ATI RS200M
DAC type: Internal DAC(350MHz)
Device Key: Enum\PCI\VEN_1002&DEV_4337&SUBSYS_0850103C&REV_00
Display Memory: 64.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Default Monitor
Monitor Max Res:
Driver Name: ati2dvag.dll
Driver Version: 6.13.0010.6218 (English)
DDI Version: 8
Driver Attributes: Final Retail
Driver Date/Size: 11/7/2002 22:21:18, 243328 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 11/7/2002 22:20:54, 540288 bytes
Device Identifier: {D7B71EE2-0077-11CF-C66B-5A28A2C2CB35}
Vendor ID: 0x1002
Device ID: 0x4337
SubSys ID: 0x0850103C
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Not Available
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: ALi Audio Wave
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_10B9&DEV_5451&SUBSYS_0850103C&REV_02
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ac97ali.sys
Driver Version: 5.12.0001.6003 (English)
Driver Attributes: Beta Retail
WHQL Logo'd: Yes
Date and Size: 8/28/2002 19:00:48, 231552 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 48000, 48000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

Description: Modem #0 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Type: Emulated
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider:
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

 

[Psycluded]

That's a Blue Screen of Death (tm), and this would be better posted on the SWG forums at www.starwarsgalaxies.com

 

[SigNinja]

Good luck having any of them answer. I have the same problem, and so does about 50 other people. Its a pain in the ass to get the CSRs to ask you anything other than give comp. Specs.

 

[Lostman]

Sony likes to release games without having them fixed. Planetside was horrid for a while after it came out with bugs that should have never seen the light of day.

Did they finally add speeders to SWG?

 

[SigNinja]

Hell no, Thats still something there working on.

 

[clem556]

I can't help, but can sympathise. Been there - done that...correction am there going through that "Empire Earth"
Daren't buy a new game as its certain not to work.


Bloody computers!

 

[malganus]

ok well i was having the same problem it is the driver for your video card u need to go to

http://v4.windowsupdate.microsoft.com/en/default.asp

should help the BSOD but u still might have problems im curently looking into new 2nd party drivers if i find one that works ill post it here for you.

 

[soundgarden]

sorry for the long overdue post..

I was able to find the solution. THe problem was that my driver for my video card.

I had to mod the driver for it to work.

If anyone has the problems, reply and i will post how to fix the problem.

 

[Dreth]

Post the solution please, because I'm having the same problem with Guilty Gear X.

 

[soundgarden]

Post the solution please, because I'm having the same problem with Guilty Gear X.

ok i will, i am at work and i have the necessary files at my pc at home...

(as i write this i am listening like a fox for my boss hehe)