Gmail outage locks some users out of e-mail - Techist - Tech Forum

Go Back   Techist - Tech Forum > Techist Forum Information > News > The Net
Click Here to Login
Closed Thread
Thread Tools Display Modes
Old 03-01-2011, 08:20 AM   #1 (permalink)
Destroyer of headlines
Megatron's Avatar
Join Date: Dec 2010
Location: Headlines
Posts: 629
Default Gmail outage locks some users out of e-mail

Google was still working to restore access to its Gmail e-mail service to a handful of customers on Monday, a day after an outage prevented a few users from accessing their e-mails. A message posted to the Google Apps status page at 10:40pm Eastern Sunday said engineers were "working to restore full access," and full access would be restored in the "near future."

No update had been provided as to if the issue had been fully resolved, although the company noted the issue affected only .08% of the total Gmail user base.

Those struck by the outage noted that messages, chat histories, and contacts appeared to be missing. In some cases, the accounts appeared as if they had been wiped. The problem first appeared around 3:09pm Sunday afternoon according to Google.

Google's Gmail is used by about 170 million users worldwide. Based on the numbers given about 136,000 users are thought to be affected, although that number has not been officially confirmed. It is unclear as to how many may still be experiencing issues, if any.

Another consideration is Google's recently announced changes to its service agreements regarding uptime, announced last month. Google was not responding to requests for comment if this outage would fall under their guarantee, and whether any customers may be eligible for credits.

Users posting to Google's official support threads expressed frustration and concern with the downtime. "Google has been in the forefront of encouraging people to store their data and applications in 'the cloud,' touting the security of this approach versus the now old-fashioned local hard drive," one user lamented.

"Well--what if the cloud fails?"

Megatron is offline  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Gmail Enables Mail And Contact Import For All Gmail Accounts Osiris Tips, Tricks & Tutorials 0 08-20-2009 07:11 AM
Gmail Outage Fixed Osiris Internet Software and Browsers 0 04-17-2009 04:53 PM
Google blames Gmail outage on data centre collapse Osiris Internet Software and Browsers 0 02-25-2009 08:47 AM
Gmail phishing attack hits on heels of outage Osiris Viruses, Spyware and Malware 0 02-25-2009 07:17 AM
E-mail Outage Hits Some BlackBerry Users Osiris Phones, Tablets, and other Handheld Devices 0 09-08-2007 08:54 PM

Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 09:31 AM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2018, vBulletin Solutions, Inc.