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Old 04-24-2011, 09:52 PM   #1 (permalink)
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Default Comcast support gives out private details before verification

Information security is always going to be a hot topic. When it comes to personal details, corporations are entrusted to secure that data. But if you are a Comcast subscriber, you may have another reason to be alarmed after what happened to Digg founder Kevin Rose.

Kevin posted a picture on his Twitter account that shows Comcast (Xfinitiy) willfully gave out his complete address before verifying his identity. This lack of security by Comcast, especially for someone as wealthy as Kevin Rose, could allow stalkers to locate his home with relative ease. If Comcast regularly practices this lax of security, your personal information may be at risk.

As the Internet becomes more engrained in our society, knowing our personal information is secured only becomes increasingly vital. While there are things you can do to help protect yourself, such as regularly updating your password, making your password reset challenge questions difficult to answer, and not responding to suspicious emails, when a company willingly gives away your information, there isn't much you can do.

I do not accept support questions via EMail, PM, IM or my G+ page!

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