Sony loses 12,700 credit card account numbers, 24.6 million accounts compromised - Techist - Tech Forum

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Old 05-02-2011, 07:18 PM   #1 (permalink)
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Default Sony loses 12,700 credit card account numbers, 24.6 million accounts compromised

Following up on this morning's news that Sony Online Entertainment servers were offline across the board, Sony Online Entertainment announced that it has lost 12,700 customer credit card numbers as the result of an attack, and roughly 24.6 million accounts may have been breached.

The company took SOE servers offline after learning of the attack last evening, and today detailed the unfortunate results: "approximately 12,700 non-US credit or debit card numbers and expiration dates (but not credit card security codes), and about 10,700 direct debit records of certain customers in Austria, Germany, the Netherlands, and Spain" were lost, apparently from "an outdated database from 2007." Of the 12,700 total, 4,300 are alleged to be from Japan, while the remainder come from the aforementioned four European countries.

Furthermore, Sony ties today's announcement directly to the recent attacks on PlayStation Network and Qriocity, with Sony saying SOE customer information was stolen on either April 16 or April 17. Sony has repeatedly stated that its PSN servers and SOE servers are not part of the same network, so it remains unclear just how these two attacks are tied together. Head past the break for the full statement from Sony.

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Old 05-03-2011, 12:31 AM   #2 (permalink)
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Default Re: Sony loses 12,700 credit card account numbers, 24.6 million accounts compromised

Not much good has been going for those guys at Sony lately. I hope this turns out well for the sake of the victims.
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Old 05-03-2011, 10:02 AM   #3 (permalink)
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Default Re: Sony loses 12,700 credit card account numbers, 24.6 million accounts compromised

Most of this mess is of their own making. Had they been upfront and transparent about all of this people could have taken steps to protect themselves. instead here we are over a week after the fact and Sony is JUST NOW letting the people (and the rest of the world) know about what was compromised. I understand that they had to investigate but clamming up and playing the same way Toyota did just hurt them more than the whole hacking thing could have.
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Old 05-03-2011, 10:19 AM   #4 (permalink)
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Default Re: Sony loses 12,700 credit card account numbers, 24.6 million accounts compromised

Being one of the customers who has the potential to have their information stolen, I can flat out tell you that I am not happy in any way with how this has been handled. I have my Debit card hooked up to my PS3 account. That is a DIRECT line to my bank account. For Sony to turn around and try to tell me that I get a whole $4 value in return for this loss is not compensation. A single month of Playstation Plus does not make up for the fact that my bank account information is at risk. The amount of time it has taken me to get a new card issued from my bank, the time to switch all of my password on every site and to then reassign several of my auto pay accounts to the new bank card (especially this early in the month when several of them are setup to withdraw) is more than a $4 value to me.

In case people are wondering, Playstation Plus averages out to $4 a month. You get what 1 free game a month with that? Most of them are just PSone titles. So big whoop. Sorry but that is not a value. I dont care to have Playstation Plus, if I did i would have bought it a while ago.

So yeah as of right now the only thing my PS3 will be used for is offline gaming. I have removed my auto logon from the system and will not be logging in anymore. I will play offline only. I am not putting my family at risk with such a service.
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Old 05-03-2011, 11:27 AM   #5 (permalink)
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Default Re: Sony loses 12,700 credit card account numbers, 24.6 million accounts compromised

Just a heads up,
You can put your account into a "Fraud Alert Status"
More info included in an older PSN intrusion article below
Sony Playstation Network Outtage and Security Breach - 4/26 Update | No High Scores
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Old 05-03-2011, 10:27 PM   #6 (permalink)
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Default Re: Sony loses 12,700 credit card account numbers, 24.6 million accounts compromised

Quote:
Originally Posted by KSoD View Post
Being one of the customers who has the potential to have their information stolen, I can flat out tell you that I am not happy in any way with how this has been handled. I have my Debit card hooked up to my PS3 account. That is a DIRECT line to my bank account. For Sony to turn around and try to tell me that I get a whole $4 value in return for this loss is not compensation. A single month of Playstation Plus does not make up for the fact that my bank account information is at risk. The amount of time it has taken me to get a new card issued from my bank, the time to switch all of my password on every site and to then reassign several of my auto pay accounts to the new bank card (especially this early in the month when several of them are setup to withdraw) is more than a $4 value to me.
All the while they advertise an over glorified version of the actions they take. What stupid business practices to engage in. They honestly care more about saving their own skin than the well beng of their customers. It's saddening to see the customer having to suffer for the negligence of a company.
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