Speakers won't work

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DreameRO

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I need help please, My speakers aren't working. It told me to re-install it but when I bought my computer it came w/ the speakers and there were no speaker CDs and when I try re-installing it, It won't work. ANY ADVICE/HELP? PLEASE N THANK YOU :(
 
is this a new computer? are you sure you have a soundcard? try calling tech support. are u sure the speakers themselves work?
 
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