lost sound on computer after video card upgrade

[glasshalffull]

installed a geforce fx5200 on a dell dimension 3000 and now i have no sound

i tried to play an mp3 and got this error:

0xC00D11BA: Cannot play the file

when i go into sound and audio device properties in the control panel, there is no default device for sound playback and it is greyed out so i cannot change it.

How do i fix this? I have went to dell and tried updating the audio driver but dell says i have it up to date. when i installed the video card, could that have done something?

thanks

 

[joelm3103]

installed a geforce fx5200 on a dell dimension 3000 and now i have no sound

i tried to play an mp3 and got this error:

0xC00D11BA: Cannot play the file

when i go into sound and audio device properties in the control panel, there is no default device for sound playback and it is greyed out so i cannot change it.

How do i fix this? I have went to dell and tried updating the audio driver but dell says i have it up to date. when i installed the video card, could that have done something?

thanks

Hi and welcome to Tech Forums .
Have you tried going to Device Manager, uninstalling the current drivers and reinstalling back the latest drivers from the dell website? Not sure but it seems to be worth a try. Not sure how the video card would affect this though.

 

[Trotter]

As an addition to what Jo said, remove the device in Device Manager and then reboot. Then install the driver.

Also, try updating your chipset drivers.
Link

And, finally, install some codecs for the computer. This set is a nice basic one.
|MG| CCCP (Combined Community Codec Pack) 2009-12-07 Beta Download