Issue - Windows XP Pro (Netstat)

[Techtonic]

Hey every couldn't find a better forum to ask this question on so here we go.

Netstat is giving me the following problems :

(Command Prompt)
Command used :
netstat -n -p tcp |find \"ESTABLISHED\"|find \":8816\" /c

Output :
Access denied - \
Access denied - \

~~~~~~~~~~~~~~~~~~~
(www)
Command used :

<?php
$command="netstat -n -p tcp |find \"ESTABLISHED\"|find \":8816\" /c";
	$output=shell_exec($command);
	echo "Players Online: ".($output-2)."<br/>\n";
?>

Output :
Warning: shell_exec() [function.shell-exec]: Unable to execute 'netstat -n -p tcp |find "ESTABLISHED"|find ":8816" /c' in C:\wamp\www\players.php on line 3
Players Online: -2
~~~~~~~~~~~~~~~~~~

I don't know what happened nothing has been changed no updates installed or anything. I can't even download updates they just instantly fail but I have an internet connection but nothing. It is activated because I called microsoft to activate it via phone support.

Aaron