The case arrived to it's new home damaged. Looks like UPS tossed it and it landed hard enough to dent the steel chassis.
Would you believe UPS claims department didn't want to pay the claim? Their inspector went to the Receiver's house and said I didn't package the case properly. I guess he missed the crushed corner in the carton.
The case was finally returned to me yesterday and I sent them these photos. After a few phone calls and photos of the case before it was shipped, they finally agreed to process the claim. It was not an easy process, they fought me even though I sent them photos taken by the Receiver. Knowing the case would arrive Friday afternoon, I went to find my UPS guy and get them these photos before the claims dept went home for the weekend.
My advice if you're ever in this same situation with a high buck item, takes lots of before shots of the item and the carton and packing material before you shipped it.