USB1.1 > USB2.0 Webcam problem

[rapidex]

I recently purchased a Microsoft webcam and it's not functioning as it should. The reason for this is that the webcam must be plugged into a USB2.0 port for full functionality.

When I plug in the webcam, I get the following message from Windows:

>

So I click the balloon message and get the following pop-up:

THE PROBLEM IS that I have tried every USB port on my pc (there are 7) but I still get the first message telling me to plug the webcam into a USB2.0 port and the camera still functions as though it's in a USB1.1 port.

Can anyone please advise as to what I may be doing wrong. As you can see from the following device manager image below my pc has USB2.0 capability:

Please advise if you can.

Thanks,
Stephen.

 

[bmxfreakrider]

thats what you get for getting harware from a software company. just take it back, and get a logiteck or something. those r pretty good(i got the ball on a stick, forgot what model it is)

 

[rapidex]

There must be a solution though. The logitech will probably still have the same problem. Anyone please assist.