Hi Guys & Gals,
I am looking for help with a problem that has me baffled. My neighbor's are experiencing problems with their computer. The mouse goes wild, and when clicking on any icon on the desktop, including my computer, it gives the properties instead of executing the program. Also,they are unable to access the Internet, even through AOL. They have cable, and bring their own access.
I found that there is a program that is probably causing this problem. I don't know the program, but when I go to the task list, the following items show up there; Ymxbd, lwyv8 and sysai. I went to msconfig and did selective startup and removed the check mark from "load startup group items" but when I re-booted these programs were still there. Then I went to the startup tab in msconfig and there they were. I removed the check marks manually and re-booted and everything was back to normal. However when I re-booted again, they were back. I tried to search for these files, but search is unable to find them. In doing some research, I found someone who says sysai is part of a pac-man program. Also, someone alluded to these files as a virus.
If anyone knows anything about these files, I would greatly appreciate the help. Also, I remember once seeing a way of removing stubborn files that keep coming back to the task list no matter how many times you end their task. I personally have that problem with one file that keeps coming back even after I de-select it in msconfig. Problem is that I don't remember the solution and can't find it again. It may not solve the problem completely, but until I can find how to find the program and get rid of it, it will at least help them to use their computer, and most importantly, let them access the Internet. As usual I would appreciate any help you may give. Thanking you in advance,I am,
Pat Napolitano
P.S. I used a spyware removal program and that also worked, but only one time,and then they were back.
I am looking for help with a problem that has me baffled. My neighbor's are experiencing problems with their computer. The mouse goes wild, and when clicking on any icon on the desktop, including my computer, it gives the properties instead of executing the program. Also,they are unable to access the Internet, even through AOL. They have cable, and bring their own access.
I found that there is a program that is probably causing this problem. I don't know the program, but when I go to the task list, the following items show up there; Ymxbd, lwyv8 and sysai. I went to msconfig and did selective startup and removed the check mark from "load startup group items" but when I re-booted these programs were still there. Then I went to the startup tab in msconfig and there they were. I removed the check marks manually and re-booted and everything was back to normal. However when I re-booted again, they were back. I tried to search for these files, but search is unable to find them. In doing some research, I found someone who says sysai is part of a pac-man program. Also, someone alluded to these files as a virus.
If anyone knows anything about these files, I would greatly appreciate the help. Also, I remember once seeing a way of removing stubborn files that keep coming back to the task list no matter how many times you end their task. I personally have that problem with one file that keeps coming back even after I de-select it in msconfig. Problem is that I don't remember the solution and can't find it again. It may not solve the problem completely, but until I can find how to find the program and get rid of it, it will at least help them to use their computer, and most importantly, let them access the Internet. As usual I would appreciate any help you may give. Thanking you in advance,I am,
Pat Napolitano
P.S. I used a spyware removal program and that also worked, but only one time,and then they were back.
